Hardware Key Operations For Distributors

This article provides information on how hardware keys work/operate.

There are two types of keys:

  1. Stand alone key

    • Green HASP key or Purple USB key

    • Refered to as a "local" key.

This key must be plugged into the computer that is running the EDX software. It authorizes the use of the software on that computer only.

  1. Network key

If for some reason the computer running the EDX software loses connection with the Network key it is possible that the license that was in use won't get "checked in" and become available for other users. To avoid this there is a Time Out setting in the "edx.ini" file found in the C:\programdata\EDX\CONFIG folder where the program is installed on each computer. The line "minutes_idle_time=" allows to set he maximum time that the license started by this computer is held until the License Manager assumes it has been abandoned. If a running copy of the program is not being used (running studies, etc) it is considered to be "idle". Typical time-outs might be on the order of an hour or so (60 - 120 minutes). If it is too short, the license might time out while someone is working with the program and their license might be picked up by somebody else. If this happens, their program would shut down the next time they tried to do a Save or Run a Study for example. You can go to the computer with the Network key and restart the License Manger program/service. This will cancel all licenses that are checked out.

For information on the order the program goes through to find a key, please reviewhttps://edxwireless.atlassian.net/wiki/spaces/EWKB/pages/1143308310.

If no local or network key is found the user usually sees a "Hasp error 15". The Hasp error codes are listed in Chapter 18 of the Reference Manual. The user can install the program on as many computers as they like. The program will not run until it can find a valid hardware key (either local or network).

For more information on how to use keys please refer to https://edxwireless.atlassian.net/wiki/spaces/EWKB/pages/939261957

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