Testing Connectivity to Various EDX Services
EDX uses a number of web services for it’s products. These are instructions for testing if you have access to the services outside of the software. If you cannot connect to any of these services please go to the EDX Wireless Customer Support Portal and submit a ticket for the issue.
EDX Cirrus soft license service:
To test, copy the address below, and paste the address into your browser.
https://api.edx.com/api/User/Now
If you can access this service it should should return the current date and time in UTC.
Automatic Updates to SignalPro:
To test, copy the address below, and paste the address into your browser.
https://charon.edx.com/test.htm
If you can access this service, it will return a message saying “You have successfully reached charon.edx.com”.
Cirrus Data Tile Selector:
To test, copy the address below, and paste the address into your browser.
If you can access this service, it will return a message saying “You have successfully reached styx.edx.com”.
Still need help?
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