EDX License Startup Flow

The following lists the EDX License startup flow based on each version. If you are unable to access the software and this article does not help resolve the issue, please contact support via the support portal linked below:

https://edxwireless.atlassian.net/servicedesk/customer/portals

 

If v11.0.0 and above (no previous version of SignalPro):

  • Priority 1: Local USB HASP

  • Priority 2: If already logged in, attempt to refresh Cirrus Licensing session

  • Priority 3: Welcome screen

    • Option to use Cirrus Licensing

    • Option to search for Network USB HASP

If v11.0.0 and above (chosen Network USB HASP):

  • Priority 1: Local USB HASP

  • Priority 2: Will search for network USB HASP

  • Priority 3: If already logged in, attempt to refresh Cirrus Licensing session

  • Priority 4: Welcome Screen

    • Option to use Cirrus Licensing

    • Option to search for Network USB HASP

If v10.0.0 and above (no previous version of SignalPro):

  • Priority 1: Local USB HASP

  • Priority 2: If already logged in, attempt to refresh Cirrus Licensing session

  • Priority 3: Welcome screen

    • Option to use Cirrus Licensing

    • Option to search for Network USB HASP

If v10.0.0 and above (chosen Network USB HASP):

  • Priority 1: Local USB HASP

  • Priority 2: Will search for network USB HASP

  • Priority 3: If already logged in, attempt to refresh Cirrus Licensing session

  • Priority 4: Welcome Screen

    • Option to use Cirrus Licensing

    • Option to search for Network USB HASP

If v10.0.0 and above (upgrading from v9.2.4 and below):

  • Priority 1: Local USB HASP

  • Priority 2: Will search for network USB HASP

  • Priority 3: If already logged in, attempt to refresh Cirrus Licensing session

  • Priority 4: Welcome Screen

    • Option to use Cirrus Licensing

    • Option to search for Network USB HASP

If v10.0.0 and above (single-app EAP flag disabled):

  • Priority 1: Local USB HASP

  • Priority 2: Will search for network USB HASP

  • Priority 3: Cirrus Licensing (non-login, serial only)

If v9.2.4 or below:

  • Priority 1: Local USB HASP

  • Priority 2: Will search for network USB HASP

  • Priority 3: Cirrus Licensing (non-login, serial only)

 

Still need help?

Contact us through our support portal!