There are some problems that can The problems below may occur between the terrain data and a users sites. For Example: Sometimes users One example maybe
Users may want to import various .csv files containing site or sector data via through the spreadsheet editors. That same user could also load in Loading various terrain or clutter files as well, maybe and changing from one resolution of terrain/clutter to the other. What can happen sometimes is that another may cause some of the sites can to become buried underneath the terrain. This occurs when the sites do not initialize with a new terrain database. During the process of making edits to editing your project (bringing in site data via the spreadsheet editors, loading in various resolutions of terrain or clutter) a user my find users may notice that some of their sites have disappeared , but maybe not all. Or a user could run or when running a study and notice that they are not receiving results but after the study looks like it does completecompletes (some transmitters have no results). One place to check would be the site elevations within the by navigating to spreadsheet editors>site details to verify that and verifying all sites have the proper terrain. In this image I have highlighted the The image below is an example of problematic site elevations from within the spreadsheet editors, site data.
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More than likely if If the above issues are occurring, some of it is likely your sites could be are underneath the terrain. This means that Meaning the sites have an elevation of 0.0. The fix for this is to go back into the menu 0m. To resolve this issue navigate to Databases>Terrain and unchecking all active terrain selections and pressing click okay. Then you want to go back into the same menu navigate back to Databases>Terrain and re-check terrain as active and click okay. This should will allow the sites to pick up the proper terrain elevations and will no longer be at display 0.0. I have highlighted 0m. Highlighted below is the active checkbox the user should be checking and unchecking below:
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