MapSync: There is already data being downloaded on this computer.

Please Note: You can only have ONE download at a time. If you are downloading data please wait until the data has finish downloading.

If there is currently no other downloading taking place, and you receive the above error message while trying to download Mapsync data, navigate to C:\ProgramData\EDX\RemoteDB and delete the curr.req file.

If you are still experiencing issues, please submit a support ticket here: Customer Support Portal

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Contact us through our support portal!