The following lists the EDX License startup flow based on each version. If you are unable to access the software and this article does not help resolve the issue, please contact support via the support portal linked below:
https://edxwireless.atlassian.net/servicedesk/customer/portals
If v11.0.0 and above (no previous version of SignalPro):
Priority 1: Local USB HASP
Priority 2: If already logged in, attempt to refresh Cirrus Licensing session
Priority 3: Welcome screen
Option to use Cirrus Licensing
Option to search for Network USB HASP
If v11.0.0 and above (chosen Network USB HASP):
Priority 1: Local USB HASP
Priority 2: Will search for network USB HASP
Priority 3: If already logged in, attempt to refresh Cirrus Licensing session
Priority 4: Welcome Screen
Option to use Cirrus Licensing
Option to search for Network USB HASP
If v10.0.0 and above (no previous version of SignalPro):
Priority 1: Local USB HASP
Priority 2: If already logged in, attempt to refresh Cirrus Licensing session
Priority 3: Welcome screen
Option to use Cirrus Licensing
Option to search for Network USB HASP
If v10.0.0 and above (chosen Network USB HASP):
Priority 1: Local USB HASP
Priority 2: Will search for network USB HASP
Priority 3: If already logged in, attempt to refresh Cirrus Licensing session
Priority 4: Welcome Screen
Option to use Cirrus Licensing
Option to search for Network USB HASP
If v10.0.0 and above (upgrading from v9.2.4 and below):
Priority 1: Local USB HASP
Priority 2: Will search for network USB HASP
Priority 3: If already logged in, attempt to refresh Cirrus Licensing session
Priority 4: Welcome Screen
Option to use Cirrus Licensing
Option to search for Network USB HASP
If v10.0.0 and above (single-app EAP flag disabled):
Priority 1: Local USB HASP
Priority 2: Will search for network USB HASP
Priority 3: Cirrus Licensing (non-login, serial only)
If v9.2.4 or below:
Priority 1: Local USB HASP
Priority 2: Will search for network USB HASP
Priority 3: Cirrus Licensing (non-login, serial only)