...
When the subscription end-date comes up (2 weeks prior), the customer gets a notification when launching Signal(Pro) that their tiles are expiring. If the customer does not renew during this period, then their tiles wil will “expire” and the software will not read the files. Once they have renewed their subscription, and it has been updated in the WebUpdater, the customer will need to update their manifest.enc to be able to use the tiles, as the old manifest will still have the expired dates.
...
On the computer EDX Signal(Pro) is installed on make sure Signal(Pro) is shut down.
Go to C:\Program Files\EDX\SignalPro\Cirrus TileSelector\ and double-click the EDXTileSelector.exe to launch the TileSelector.
Once open, click on the ? in the button bar, and select Update Manifest.
...
Go to C:\Program Files\EDX\SignalPro\Cirrus TileSelector\ and double-click the EDXTileSelector.exe to launch the TileSelector.
Once open, click on the ? in the button bar, and select Update Manifest.
Navigate to C:\ProgramData\EDX\cirrus, and copy the manifest.enc file to the computer with Signal(Pro) and place the new manifest in the C:\ProgramData\EDX\cirrus\ replacing any existing manifest file.
...